What It Takes To Successfully Wade Through The Volatile And Competitive Dynamics Associated With The 21st Century
By Mwangi Wanjumbi- Newtimes BS Chief Strategist, Trainer & Researcher
A few years ago, Ambassador Muthaura, the then head of civil service made an order directing that wall partitions and doors in public offices be demolished. He insinuated that some occurrences between the walls may after all not have been desirable. Impliedly, he was introducing some semblance of open door policy. Obviously, not everybody was excited about expected loss of privacy in the workplace. It is therefore not clear the extent to which the order was complied with.
But, before tong, many partitions and doors in government and public sector offices were brought down. Seemingly, it was a great business opportunity for contractors and interior decorators. But most likely, not many people fathomed anything more beyond the new set up of organizational offices. Why So?
Soon after, the 2010 constitution was promulgated. One major revolution was acceptance of devolution of our nation into 47 counties or mini-governments. Apparently, this was and still is motivated by the need to fast-track development, and at the same time, take services closer to the people. Whether those aspirations will be realized is another matter all together.
Nevertheless, what may not have been obvious to all is that the Kenyan organization was now ready for a new system of management. Bureaucracy was no longer feasible and was even contributing to slow national development as well as service delivery.
Ideally, this management system alongside many related age old concepts, have been overtaken by events in a dynamic global environment. New management structures and cultures are inevitable, if organizations will successively continue coping with changing times.
Nonetheless, the same bureaucracy and other inhibiting structures as well as cultures are still embedded strongly in most organizations and in our minds too. And even when attempts have been made to dump them, organizations seem unable to free themselves from their impact as well as influences. Thus, desired efficient performance and productivity continue being crippled or constrained at best. Additionally, generational oriented conflicts amongst others become part of the never ending challenges. Don’t they?
Other organizations have attempted to change and embrace modern management/leadership concepts, but find themselves trapped to their past. Why? Sometimes, the reasons are actually beyond comprehension.
Basically, organizational transformation through focusing on structures and facilities is important, but largely never complete. This transformation works only when the human resource is endowed with holistic improvement in knowledge, skills and above all the right performance driving mentalities.
Proper blending of the three attributes yields desirable behavior/character thus paradigm shifts capable of consistently driving organizational strategy. However, poor blending of the same has only brought organizational frustrations as research has continually proven. The truth is that organizations can’t hide ‘their heads’ under the sand and keep hoping that the transformation will somehow happen.
Proactive transformation measures MUST no doubt be embraced by every individual as well as organization expecting to successfully wade through and at the same time make the best out of the volatile and competitive dynamics associated with the 21st century. Even those that have transformed have no choice, but to keep up with improvement process, as the change dynamics keep evolving too.
The Writer Specializes in Business/Organizational Strategy & Change Management Solutions as well as Organizational Transformation largely inspired by high impact Capacity Building Training Solutions and our unique Business Leadership and Performance Management Training/Employee re-branding solutions. Through Newtimes Business Solutions, he also conducts high impact Strategy Workshops and Motivational Seminars. Further, he is a Veteran Company of the Year Award Consultant for KIM as well as a former Daily Newspaper and Business Magazine Columnist.
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