Embracing Performance Management Culture Could Effectively Tackle the Forces of Change
As the forces of change continue putting pressure on business, it may be important to recognize that the person who feels the immediate heat is the manager. In any case, one key role of a manager is to provide solutions to organizational challenges. Sometimes, the challenges emanate from multiple sources thus making the situations even more difficult. At times, it becomes difficult to decide the order of sorting out the challenges. The eventual result is confusion and ultimately, poor performance.
On the other hand, one of the greatest challenges today is dealing with employee performance. The same is constantly affected by numerous factors, some of which are beyond organizational comprehension and even control. Other times, we presume to know the sources of the challenges, but attempts to put them out of the way, yield even more of the same. The truth is that until, we completely understand the challenges including their cause and effects; we could continually land in endless cycles of the same.
Meanwhile, a recent research reveals some discomforting facts, especially in this season, which has been marked by numerous active and even passive employee strikes. Some of them give a worrying scorecard not only on employee performance and benefits, but also the overall organizational achievements. But first, it is important to realize that on average, organizational wage bill anywhere accounts for 60 % of the overall budget.
Under such circumstances, managers seem to have a daunting task of ensuring not only organizational continuity, but also fulfillment of different stakeholder interests. Above all, the customer needs to get products and services that will ensure business continuity, whereas the shareholders will be expecting their fair share of value addition. That does not negate the balancing of competing needs of today’s demanding employees.
Further, the research indicates that employees are today spending 40% of their time at work on non-productive activities. Some of them are heavily influenced by social media oriented interactions. What about the motivational levels? If the motives of employees are fundamentally driven by financial rewards as constantly witnessed in the national scenario, then trouble for managers may continue looming unabated. But, why allow the same to continue?
Experience has shown that managers in organizations that embrace performance management systems encounter fewer challenges in their roles. The situation improves even further when leadership skills as well as modern motivation techniques are integrated, therefore becoming a culture.
The managers are able to not only measure and monitor performance, but also keep employees completely engaged, therefore substantially unleashing their full potential. That leads to pay for performance, which largely benefits all parties. Essentially, organizations run by such managers are able to not only deal with the forces of change, but also exploit the opportunities presented by the same.
That enables the respective organizations to continually achieve much desired profitability and growth. In the end, it becomes a win-win situation for all the stakeholders. Ours is to continually help all levels of managers, in varying economic sectors, to acquire the winning skills, attitudes and therefore respective culture. We also derive great satisfaction from helping other levels of organizational staff to constantly optimize their performance, for the benefit all stakeholders.